I just wanted to take the time and say "THANK YOU" to everyone at Ace Adventure Center but

especially to our Guides "Steve Reid & Scott (Dislocated Knee Scott - Hope he's feeling better,

Didn't catch his last name). Also, I wanted to thank the staff at Ace as well as some of the other

guides on our trips who made a great impression with us, not just on the river, but off the river at the

Ace Adventure Center as well. Some of the other guides we met and we'd like to thank are Kent,

Greg, Tug (TALL UGLY GUIDE ha,ha,,), T.J., and Erin.

Our 2 guides, Scott & Steve, over a two day period of rafting, made our time at Ace better than we

had ever imagined it could be. Because of them, our trip exceeded our expectations of Ace and the

Gauley River. On the river they showed their expertise and technical skills making sure everyone was

safe. In the rafts, they were personable and friendly. All day long they kept us entertained with

stories of past trips as well as informational value of the river and it's surroundings. They answered

our questions without hesitation. I didn't see either one of them without a smile all day long!! Steve

had to contend with our crew for 2 days and smiled the whole time. Even on our Marathon Monday

trip, as it was cloudy & raining, he made us laugh the whole trip telling us jokes to past the time. The

poor guy had me landing on him in just about every rapid and I'm no little guy! -- (Steve, How's your

leg?)

And lets not forget our Video Boater "JAMES" - who put up with us for 2 days straight as well.

"Jimmy, JJ, James" - we called him every name in the book and he still smiled & waved every time

he paddled by us. He produced 2 days of awesome video footage - Thanks for helping us remember

our great time James & we'll never forget your crib, LOL!!

As a group, "The Lyons Crew" or "The U.S. Rafting crew from Maine", we've rafted many different

rivers and stayed with many different companies throughout the years, but none compare to the

Gauley River or to the Guides here at Ace.

I'm the owner of a rafting company in Maine, U.S. Rafting, and I know that anyone, in time, can learn

a river and run it successfully but it takes the technical skills combined with great personalities to

make a "GREAT" guide. These people that we've mentioned above are examples of what "Great

Guides" should be!!! Good Guides come around every now and then, but "Great Guides" are hard to

find. Its' rare to have all of these guides working under one company. These guides are definitely

great assets for your company and I just wanted you to know what you've got down there at Ace.

Please print this out and make sure all the guides we mentioned get a copy of this and please

forward this to the owner/managers of your company!!!! They should know who they have working for

them and that these guides went above and beyond in making us feel welcomed; safe; entertained as

well as had us leaving with life lasting memories to share with everyone up here in the North East.

Being in the business I know that "A Happy Customer is a Return Customer, and a Return customer

is the Best advertising that you could ask for". Again, I want to say 'Thank You' to Ace as a company

for a successful trip. We drove down 15 hours from Maine thru Massachusetts to pick people up and

then on to West Virginia. After the experience we had on the river with these guides Steve & Scott

and with the other guides we meet at Ace, mentioned above in this email, we'd turn around tomorrow

and make that drive again. You will definitely see us again next year and I hope to make it a Bus

load of people pulling in to Ace next time.

Because of Steve & Scott, you've taken us from Rivers Resort, where we were customers, and you'll

see us again next year! As the owners & managers of Ace Adventure Center, you should be proud of

these guides who made a lasting impression on us as they have just secured Ace 'New Customers'

for years to come!

Thanks Again to Everyone at Ace for a Great time !!! "Here's to Brother Steve & Scott who are with

us tonight, they...."

Bill Lyons
U.S. Rafting
(508)942-5331
www.usraftingmaine.com
sales@usraftingmaine.com
'The Ultimate Maine Experience'

** AKA -(Boston Billy) **