Deposits and Payments

The Group Organizer should make sure each member of the group understands ACE’s deposit and payment policies. Deposits are non-refundable and are required within 10 days of making a reservation.

ACE Adventure Resort
P.O. Box 1168
Oak Hill, WV 25901

If sending payments overnight or packages via UPS or Federal Express, please send to:

ACE Adventure Resort
#1 Concho Road
Minden, WV 25879

  • Payment Procedures

      • If the group is paying with individual checks, the group organizer should collect all payments and mail them at one time.
      • If the group organizer is unable to mail all payments at once, each individual member must note the group organizer’s name and reservation number on his check.
      • Payments made less than 30 days prior to the trip date must be made by American Express, Visa, Master Card, Cashier’s Check, or Money Order.
      • A 6% state sales tax is added to all sales, and an additional 6% county lodging tax is applied to deluxe lodging rentals.
      • The New River Gorge National River and Gauley River Recreational Area are permitted recreation areas by the National Park Service and regulated by the Department of Natural Resources.
      A $3.00 per person, per activity Resource Use Fee is applied to each reservation.
  • New River and Other Adventures

    • To confirm a reservation, ACE requires a non-refundable $25 deposit per person, per day of activity. The full balance is due 30 days prior to the activity date.
  • Fall Gauley

    • To confirm your trip, a non-refundable deposit of $50 per person, per day of activity is required. If you are booking a September Gauley trip, full payment is due July 1st. For October trips, it is due August 1st.
      If you are booking your Gauley adventure after the August 1st payment deadline, full payment is due upon making your reservation.
      Gauley Season is 22 days each fall with limited space on each trip. To lock in a particular date, we recommend making your reservation early, however, we will do our best to accommodate last minute bookings.
  • Deluxe Lodging

    • This non-refundable deposit is $50 per unit, per night. The full balance is due 30 days prior to arrival date. For lodging in September, the balance is due July 1, and for October, it is due August 1.
      Prior to check-in, you will need to a sign a security agreement and provide an additional deposit using a credit card or cash. If using cash, it will be refunded by mail once housekeeping confirms the unit is in good condition. The person making the cash deposit, if not the group organizer, must make sure we have the correct address for returning the deposit.
  • Rustic Lodging/RV Sites

    • ACE requires a $10 per unit, per night, non-refundable deposit. The full balance for all lodging including camping and RV sites is due 30 days prior to arrival date. For lodging in September, the balance is due July 1, and for October, it is due August 1.
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