You Make Us Blush



Upper New River

The person on the phone listened to what we wanted to do and suggested a trip that turned-out to be perfect for our family. We were on the 10:00 Upper New River all day trip, and it was the highlight of our vacation, largely due to the quality of our river guides. Overall, the courtesy and helpfulness of all the guides made this trip something special.

John D.

We had Mitch as our guide through the Upper New. He was very professional and courteous as he guided us down the river. Nicely done Mitch!! All of our interactions with any staff at ACE were incredible. From the lodging check-in, to the lake attendants, zip line guides, river guides and restaurant staff - everyone was very courteous and polite, putting themselves out there to provide the best service possible.

John R.

We did an upper new family whitewater trip with Squeak - my parents loved the history/geology/biology that she taught during the rafting trip - I was in a ducky. I appreciate having that option, it made the trip really special and fun for the family. Because my hubby and 2 older kids had such rafting fun, they signed up for the lower new full day on our last day.

Julie R.

Lower New River

We came as a Boy Scout Crew, young kids, and their main comments were how patient and kind the guides in all areas were. We especially liked our river guide on the Lower New, Nate. He was awesome teaching the new kids how to work together so we could hit the rapids like experienced rafters. He also gave us some terrific historic facts about the area and told us about the rocks and nature growing there. Great guy!

Rebecca S.

Our guide, James, was a wealth of knowledge about the New River. He made us all feel like a team in the raft which heightened our enjoyment. Everyone was friendly and very helpful -- Can't wait to go again! ACE's campus is awesome! I'm proud to have it in my backyard in West Virginia! The Lost Paddle Lounge had a relaxing and friendly atmosphere along with great food at great prices. And the lake was a big hit with my 14-year-old son.

Ed C.


Lower Gauley

Chris Collin was our trip leader and also our river guide. He was amazing! He definitely made our trip the success that it was. We had no prior rafting experience, yet he managed to perfect our technique, hone our skills, and turn us into true rafters. We were bitten by the rafting bug, so-to-speak, and Chris truly ignited within us a burning desire to take on the mighty Gauley again! Since the trip, we have been absolutely raving about ACE and our rafting experience.

Dustin C.

Upper Gauley

I have been on the Upper Gauley 2 other times with different companies, and loved my experience with ACE the best!!

Marissa S.

I came to Ace with 27 others and it was my first adventure down the Upper Gauley. I had an absolute blast on the trip and will undoubtedly return to ACE. I felt extremely comfortable in Alisa's raft. She did an unbelievable job of making us aware of exactly what was going on, coming up, and potential evasive actions should we come into trouble. I always felt like I was in safe hands while still having an incredible time! I've already told many people, "If you go, you need to go to ACE and request Alisa!"

Jeremy K.

Gauley season will be my 6th year with you guys. Awesome staff and a great resort. If I had to pick one thing, it would probably be the shower houses with a seemingly endless supply of hot water. See you in September ACE!

Cory W.


We did an overnight rafting trip on the Upper and Lower New River. The guides made our trip. I will always remember them for their wisdom and nonstop positive attitude. Please let Kent, Lee and Daniel know that I truly appreciated how they treated my daughter and me. You have gained a customer for life.

Jason B.

We had three wonderful guides for our New River overnight. Our raft guide Matt took great care to explain every rapid, how we would approach it, what the dangers were, what to do if we fell out and how to recover. We had the most wonderful time. The food was terrific. Our lodgings (even the overnight tent) were comfortable. Our expectations were exceeded for this trip. Thank you again and especially to Matt for giving our family just what we asked for.... a super family experience. <

Mark W.

Our river guide Alyson was great. The was my first time on the Gauley, so I was a little nervous. But shortly after meeting Alyson and the other guides I knew I was in good hands. The overnight trip was awesome thanks to your wonderful staff. I cant wait to book my trip next year and hopefully get to have Alyson as our guide.

Marty S.

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